Wednesday, February 16, 2022
On February 1, 2022, Costa Rica's federal tax authority launched a new callback service for taxpayers seeking guidance.
A new feature has been added to the TRAVI platform to allow taxpayers to request a call from a tax agency official.
When requesting a callback, taxpayers will be asked to provide their full name, a contact number, a convenient time to be called, and will be provided with a security number, which taxpayers must provide when they are called, for security purposes.